RapidInformer

OK I admit that only a few people would use the words "IT management" and "cool" at the same sentence, but here I go! You can now work with your managements systems from your IM client. The latest release of RapidInformer now supports AOL IM, Google Talk, Jabber and IBM Sametime. You no longer have to be glued to the glass to stay informed or have a console running to interact with your management systems. Via the bidirectional IM interface, notification come to where you are and you can execute commands directly from your IM client or email. "ESM via IM" so to speak.

Let's review what this thing can do:

Notifications: Notifications can be send via email, SMS, instant messaging, or any system that has an API or command line interface. Not much new here other than Sametime support, moving right along.  read more »

We've been working RapidInsight and RapidInformer for quite some time now. Yet, it would have been inconceivable to bring a product into market in such a short time if it wasn't for number of high quality components available in the public domain.

I wanted to talk about some of these components/products that we have leveraged in developing RapidInsight and the rational for choosing/using these components.

One of the key design goals we've had for RapidInsight and RapidInformer has been developing a product that is extremely easy to implement. We wanted to be able to have anyone bring the solution up and running within 15 minutes, regardless of the server platform.  read more »

Enterprise applications often need to “push” information to the users. The purpose of the push is typically to inform users in a more timely manner without waiting the users to pull the information down themselves, by using the application itself.

Email is by far the most common notification method. Applications are typically capable of sending
email notifications from the application itself but when other notification methods such as pagers, etc. are needed, 3^rd party software and hardware solutions are utilized.

Sending an email or a page from an application is easy enough technically in isolation, but there are
significant challenges when thinking in the enterprise context:  read more »

XPlanner is one of the tools we use here at iFountain for release/iteration planning. Although XPlanner works pretty well for us, it was a challenge for the development team to keep track of the changes in the system. We needed a solution to inform us when a task or story gets created, assigned to us, etc.

RapidInformer to the rescue! RapidInformer is our latest product that addresses precisely this type of needs.

• It has a simple API and connectors to integrate messages from any system.

• It puts the user in control of which messages to receive and how, sort of self service notification solution.  read more »