RapidInsight / NetCool Integration

Paul,

Looks like you've done most of the work. As you've stated, the events are already in RI repository. There may be a problem with the UI configuration.
Just to cover the basics first:
- you are logging in as rsadmin?
- you see the default UI where there are filters on the left (Default Filters) and expand Default Filter to see the defined filters such as All Events, Critical Events, etc.
- you don't see any events when you click All Events ?

The UI does not show any events unless you click on a filter. This is the how the default configuration is. You can take a look at the demo site if you haven't already.

To troubleshoot the problem further, one option may be to use Firebug addon for Firefox browser. Using Firebug, you can see all the communications between the browser and the server, and what goes on in browser, etc. which may give you more info on what may be the problem.

I'll be setting up the same default config shortly to see whether I can spot any problems. Your platform should not make a difference. Please do keep us posted, especially if problem persists.

Regards,

Berkay

Paul,

Just did a fresh setup. Normally there should be some default filters defined in the filter tree, but there is none defined. Major oversight on our part; no wonder you had not seen any events.We will put a version of the netcool modules that does have some default filters.

In the mean time, you can create the filters yourself.
1. Click the double cone image on the right upper corner of the filter tree component (on the left) and create a filter group such as MyFilters, NetworkEvents, etc.
2. Click the single cone image to create a filter, for example Critical Events.
- give the filter a name (i.e. Critical Events.
- select the filter group (i.e. MyFilters) you've created
- in the expression, define you filter. For example Severity == 5 for critical events, etc. For all events, just enter "true" as the expression. (Note that depending on the number of events you have in the netcool server, this may not always be a good idea.)
http://screencast.com/t/07iFMb0BOO

3. Expand the filter tree and click on the filter you've created. The events that match the filter expression you've defined will be shown on the right.

http://screencast.com/t/SSeO9zG2

Please let us know if this resolves your problem or not.

Regards,

Berkay

Glad to hear it worked out.
Google maps integration is different than the webtop map functionality. In this integration, taking advantage of the fact that RI UI is standard javascript, we're creating a layer objects over the actual google map, using their API.
To create the objects the location property of the devices are used. A single icon is created if there are multiple objects in a location and the status of the overall object is driven from the status of the devices in that location.

RapidInsight currently does not have a map editor like the one exists in webtop. We've done maps for customers as part of projects with backgrounds and active objects, etc. but it has not yet been "productized" (configurable, documented, etc.). Current implementation consists of background images (jpg, etc.) and positioning objects that represent state of services on the background image. User can click on a image and go to another page or see the events for that service etc. If this type of use meets your needs, please let us know and we can prioritize the making this functionality a component for the next RI release. Our releases are very much driven by demand.

Also, note that RapidInsight already does have a service model, that allows you to see services and dependencies in a hierarchy and calculate states of the services based on dependencies etc. The default netcool module does not show this since having a service model is required for this. To get an idea what this would look like please take a look at the RapidInsight for Smarts demo or screencasts. All the functionality you see there is available with Netcool as well.