A single framework to manage the entire IT infrastructure turned up to be a pipe dream. Too costly, too difficult and too painful to buy, implement, and maintain. As a result, most organizations have chosen to implement the best tools (aka best of breed, point solutions) they can find to manage different technology silos and management disciplines. Integration of these tools to provide a cohesive view of the IT infrastructure has become the major challenge for IT organizations as IT systems still need to be managed holistically.
Event management systems (enterprise event consoles) have emerged as the most common/popular approach to address the most pressing needs of IT operations teams. RapidOSS provides powerful event management capabilities to consolidate, filter, normalize, enrich, correlate and present events to users.
Most event management solutions available in the market are highly complex tools, require significant training & specialization, and the skills are not transferable to other similar tools. Directly as a benefit of being built on open web technologies, RapidOSS is much easier to learn, implement and maintain as it does not require learning a proprietary language and technologies. Skills learned using and developing with open web technologies are direclty transferable to RapidOSS.
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Connectors (SNMP traps, log files, databases, sockets, web services, proprietary APIs, etc.) to consolidate events into a single repository.
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Standards based (non proprietary) powerful scripting language to specify the logic to filter, prioritize, and correlate events
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Flexible modeling engine to define different event types with different properties.
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Enrichment of events with data from external systems, or databases to improve usabiity
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Easy access to supporting operational information (configuration, change, ticketing, performance, etc.) , to put the events in context.
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Full access to historical events within the same user interface since events are never removed from the repository.
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Flexible event lifecycle management (acknowledge, ownership, escalate, suppress, etc.) to align the system with the operational processes
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Web based user interface for event management without (java or activex) plugin
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Powerful full text search capabilities and innovative user interface to create and save filters by point and click.
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In context actions (tools) for managing events (acknowledge, escalate, etc.), troubleshooting, etc.
- Rapid implementation as it has no external dependencies other than a JVM (on the server)
