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RapidOSS Features: Active

RapidOSS not only presents information to users, but also enables users to take appropriate actions right from the browser, in context of the presented information.

RapidOSS enables dashboards to become more than glorified reports where users are presented information yet cannot initiate any actions using that information. Using RapidOSS actions, appropriate actions can be implemented as part of the dashboard, enabling users to act without requiring the user to go to another system, etc.

Users can execute actions like the following using the drop down menu options, clicking hyperlinks, etc. all through a consistent user interface without having to reenter the same information.

  • Manage events (acknowledge, take ownership, etc.)

  • add comments

  • run additional tests

  • launch other applications in context

  • forward information to others

  • execute shell scripts

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  • RapidOSS as the web interface for Netcool
  • Smarts Dynamic Model: Instrumentation voodoo
  • Web portal for customers and business users
  • Event Management in IT Operations. The Journey of RapidOSS v3
  • Sharing management information between service providers and customers: Integration across organizational boundaries.

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