alarms

As we work on customer projects and requests, we've developed number of valuable features for RapidOSS. We typically add these features as sample "solution templates". These solutions are typically distributed as part of the product under solutions directory. Solution templates serve as examples, demonstration of what's possible and starting points for customers.

In a series of posts, I'll mention some of these seemingly small features that seem to be important to some users.

I'll start with the audible alarms. Many customers want to be able to configure their PCs to warn them by playing a distinct sound (aka beep) to get their attention when there is a critical event, etc. Sounds simple enough, no?

Surprisingly this is quite cumbersome to implement with many IT management tools, requiring users to install software on the PCs, distribute scripts, audio files, etc. creating unnecessary administrative overhead. It is also hard to get it configured in such a way that is useful to the users.  read more »

Enterprise applications often need to “push” information to the users. The purpose of the push is typically to inform users in a more timely manner without waiting the users to pull the information down themselves, by using the application itself.

Email is by far the most common notification method. Applications are typically capable of sending
email notifications from the application itself but when other notification methods such as pagers, etc. are needed, 3^rd party software and hardware solutions are utilized.

Sending an email or a page from an application is easy enough technically in isolation, but there are
significant challenges when thinking in the enterprise context:  read more »